Commitment to your Privacy
We are registered under the Data Protection Act and adhere to its policies.
What is changing?
Not much, because Booth VRT Ltd have always done our utmost to Protect customer data. For example, when ordering online we only ask and store those details which are required to deliver our products to your doorstep. We never store card details and only process cards via the secure solutions offered by PayPal.
When do we collect personal data?
- When you make an online purchase online or by phone.
- When you contact us with queries, complaints, etc.
- When you send a cheque.
- When you leave a review.
Data we hold about you
We may store your name, address, phone number(s) and email address as well as details of courses attended, and other information you may have told us about yourself in relationship to reflexology.
We will ask for details of a credit or debit card if you wish to pay by that method. We do not store card numbers and repeat customers who contact our office to place orders must supply card details with each order.
In order to operate the PayPal service and to reduce the risk of fraud, you may be asked to provide us information about yourself, including postal address and email address. By giving this information either verbally or electronically you are consenting to your personal information being stored and processed at our company office.
We will keep your data until you request us to remove it or we no longer need it. If you request us to remove all your contact details, and have been on any VRT courses and wish to attend future ones, we will have no record of Basic VRT courses attended which may prevent you attending more advanced courses.
We will not sell, rent, share or distribute your personal information to any to third parties in any way.
We know how important security is to all our customers and we treat all data with the upmost care. For example;
Servers are regularly updated to the latest versions of OS and we have in place hardware and software firewalls.
We never see your payment details when you order online. When you order through our website, we pass you to PayPal, a secure payment gateway, to process all payments, thus ensuring our systems never see or store sensitive data.
The only time Booth VRT staff require card details is for payments made over the phone. These details are used instantly via a secure connection to PayPal, using the latest computers, with up to date firewall and Anti-virus software. Your card details are never stored. As soon as we have processed your order; all your credit card details are destroyed. We constantly review our policies to ensure your data is treated with most respect and care.
We will only contact you in regard to Reflexology related matters in which you may be interested. We will not mail you about other information.
If you consider the information we hold about you is inaccurate, or if you wish to be removed altogether from our listings, you may tell us by email or in writing to our company address.
You information is held on our own computers and is protected from interference by hardware and software firewalls.
You are entitled to request that we no longer contact you or that we hold no data about you.
You have the right to request a copy of the information we hold about you, free of charge.
You have the right to be forgotten and can opt out from receiving such communications services at any time by emailing firstname.lastname@example.org or unsubscribing at the bottom of this email.
We may occasionally mail you by post or email with details of VRT Courses or special offers or new products available. If you do not wish to receive this notification please let us know by unsubscribing, email, phone or post. VRT Members will continue to receive the usual mailing information.
You may contact us by email, phone or post:
Booth VRT Ltd, 9 Glenavon Park, Bristol BS9 1RS.
Telephone 01179 626746, Email email@example.com